Frequently Asked Questions
Check out our most frequently asked questions here - if you still need assistance then please contact us at shop@trussreserve.com. We aim to respond in under 24 hours.
Truss Reserve members are earn exclusive discounts and rewards by creating an account. Once you create an account all your rewards are automatically applied and sent to you!
Contact shop@trussreserve.com for business inquires.
Email us at shop@trussreserve.com for all inquires.
While our products as a whole aren't inherently sustainable - we are doing everything we can to responsibly make all of our products. By having a compact, supply chain, we aim to reduce our overall emissions. We optimize quality and construction in order to minimize our fallout. As we look at the future of the business, we aim to produce more products in Los Angeles and become B Corp Certified.
Follow @TrussReserve on all social platforms for the latest news and updates. You can also subscribe to our newsletter for email and SMS updates.
Truss Reserve offers free shipping on orders $200 and over. Members can receive free shipping and other benefits as part of our rewards program.
We aim to ship packages daily as orders are recieved. In most cases packages will be shipped within 1-2 days of order. You should receive an email with tracking information within 24 hours of order.